Refund Policy

Refund Eligibility

Customer satisfaction is important to us. Refunds are available under the following conditions:

  • The service is technically unusable due to issues on our side

  • The request is made within the specified refund window

  • The issue has been reported to support for troubleshooting

Non-Refundable Cases

Refunds are not provided if:

  • The service works as described

  • The issue is caused by user internet problems or device incompatibility

  • Credentials have been misused or shared

  • The refund request is made after extended usage

Refund Process

  1. Contact support with your order details

  2. Allow time for troubleshooting

  3. If eligible, the refund will be processed to the original payment method

Refund processing time depends on the payment provider.

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